Privacy Policy
Effective date: May 26, 2026
This Privacy Policy applies to Hale Windows San Diego and the website located at halewindowssandiego.com. By visiting the site or submitting a service request, you accept the practices described here.
Hale Windows San Diego is a marketing and referral company. It advertises home services online, takes requests from visitors, and routes those requests to independent businesses that perform the actual work. Hale Windows San Diego does not send crews, dispatch technicians, or carry out any home-service work itself.
This policy was last updated on May 26, 2026.
Your Choices
Hale Windows San Diego wants visitors to stay in control of their information. Here is how to exercise that control:
- Opt out of text messages: Reply STOP to any text you receive. You can also send an opt-out request through the contact page.
- Ask what is on file: You may request a summary of the personal information Hale Windows San Diego holds about you by reaching out through the contact page.
- Request deletion: If you would like Hale Windows San Diego to delete the information it holds, submit that request through the contact page. Deletion requests are handled as described in the state privacy rights section below.
Affiliated Brands and Shared Services
Hale Windows San Diego is one of several home-service marketing brands that operate under the same ownership and management. Those brands share certain vendors and back-office systems - including call-answering services, scheduling and customer-relationship software, hosting infrastructure, and marketing technology platforms.
When you submit a request, your information may move among those related brands and the vendors that support them in order to route your job to the right trade category or service area, and to handle billing, customer support, fraud prevention, and quality review.
Every affiliated brand and every shared vendor that receives your information is expected to treat it under this policy or one that provides materially the same protections.
Your Consent to Contact
When you fill out a form, start a chat, or send information to Hale Windows San Diego in any other way, you are consenting to two things.
First, you agree that your information may be transferred and used as described in this policy - including being passed to the business that takes your request.
Second, you agree that Hale Windows San Diego and the business that receives your request may contact you by phone call, text message, or email regarding that request and related home-service offers.
Agreeing to receive calls or texts is not required in order to purchase any service. You may always request service through other means if you prefer not to receive automated or promotional communications.
Children Under 13
halewindowssandiego.com is not directed at children under the age of 13, and Hale Windows San Diego does not knowingly collect personal information from anyone in that age group. If Hale Windows San Diego learns that it has inadvertently collected information from a child under 13, it will delete that information promptly.
Text Message Disclosure
By providing your phone number and submitting a request, you may receive text messages (SMS) from two sources: Hale Windows San Diego itself, and the independent contractor or service business that picks up your job and reaches out to discuss it.
Those messages may be sent using an automatic telephone dialing system or with prerecorded or artificial-voice content. Consenting to receive texts or calls of that type is not a condition of buying any goods or services.
How often you hear from us depends on your request and how the conversation develops - there is no fixed message frequency. Standard message and data rates from your mobile carrier may apply to any texts you send or receive.
To stop texts at any time, reply STOP to any message. Reply HELP for assistance. Opting out removes you from text communications, but if your service request is still open, Hale Windows San Diego or the assigned business may still reach you by phone or email unless you ask to stop all contact.
You can also send opt-out requests or questions about texting through the contact page.
Information Hale Windows San Diego Collects
Hale Windows San Diego collects information in two main ways: through what you actively provide, and through basic technical data generated as you browse.
When you request a quote, fill out a contact form, use a chat feature, or call in, you typically provide some combination of your name, a phone number, an email address, a service address, and a description of the work you need done. Exactly what is collected depends on which form you use and how much detail you choose to share.
On the technical side, the site logs routine browsing data such as which pages you visited, your general browser type, and how you arrived at the site. This data is used to understand site performance and improve the visitor experience, not to build individual profiles.
State Privacy Rights
Residents of California, Virginia, Colorado, Connecticut, and Utah - and residents of other states that have enacted comparable consumer privacy legislation - have the rights described in this section.
Right to know and access. You may ask Hale Windows San Diego to tell you what categories of personal information it has collected about you, the specific pieces of information it holds, and which categories of outside parties have received it. Hale Windows San Diego will provide that information upon a verified request.
Right to correct. If information Hale Windows San Diego holds about you is inaccurate, you can ask that it be corrected.
Right to delete. You may request that Hale Windows San Diego delete the personal information it holds about you, subject to certain legal exceptions.
Right to portability. Where the applicable law provides for it, you may ask for a copy of your information in a format that is reasonably portable.
Right to opt out of sale or sharing and targeted advertising. You have the right to opt out of the sale or sharing of your personal information and of its use for targeted advertising or profiling that has legal or similarly significant effects.
Important note about how this business works. When you submit a service request on halewindowssandiego.com, that request - along with the contact and project details you provided - is passed to the businesses that respond to and perform that type of work. Under some state privacy laws, that transfer may qualify as a sale or a share of personal information. If you do not want your information passed along in that way, please do not submit a request. If you have already submitted one and want to withdraw or opt out, contact Hale Windows San Diego through the contact page - that is the designated opt-out mechanism; there is no on-site toggle or cookie banner for this purpose.
How to exercise your rights. Send your request through the contact page. An authorized agent may submit on your behalf if they provide acceptable proof of authorization. Hale Windows San Diego may need to verify your identity before acting on a request. You can expect a response within the timeframe the applicable state law requires.
Appeals. If Hale Windows San Diego declines your request, you may appeal by responding to that decision or submitting a new message through the contact page. Hale Windows San Diego will inform you of the outcome of any appeal.
No discrimination. Exercising any of these rights will not result in denial of service, a different price, or any reduction in the quality of service you receive.
Cookies and Similar Technologies
halewindowssandiego.com uses cookies and similar tracking tools to remember your preferences and to understand how visitors use the site - for example, which pages are most visited and how people find the site in the first place.
You can control cookies through your browser settings. Most browsers let you block or delete cookies, though doing so may affect how parts of the site function.
Some of the analytics and advertising cookies placed on the site may be classified as sharing personal information for targeted advertising purposes under certain state privacy laws. If you want to limit that type of sharing, you can make that request through the contact page.
How Information Is Shared
The core function of Hale Windows San Diego is to receive home-service requests and get them to the right people. That means the details you submit - your name, contact information, service address, and project description - are sent to the licensed tradespeople, local contractors, and home-service companies that quote and carry out that type of work in your area.
Those businesses are not operated or supervised by Hale Windows San Diego. Once they receive your information, they operate on their own and may reach out to you directly to discuss your project, provide a quote, or schedule an appointment.
Beyond that core transfer, Hale Windows San Diego may also share information with affiliated brands and back-office vendors as described in the affiliates section above, and as required by law or to protect against fraud.
Contact and Privacy Requests
If you have questions about this Privacy Policy or want to submit a privacy request - including requests to access, correct, or delete your information - please reach out through the contact page.
Hale Windows San Diego will do its best to respond promptly and in accordance with applicable law.